Refunds

SnapTidy is not yet on sale. This policy applies to every purchase, whenever it is made.

Fourteen days, no questions

If SnapTidy is not what you wanted, email [email protected] within 14 days of your purchase and we will refund it in full. You do not have to justify the request, and we will not try to talk you out of it.

How to ask

Email us from the address you bought with, or include the order number from your receipt. Refunds are issued to the original payment method by Lemon Squeezy, who process our payments. It usually reaches your statement within five to ten working days, depending on your bank.

After 14 days

We will still read your email. If something has gone wrong — the application will not run, a licence will not activate, or it is not doing what this site said it does — tell us and we will put it right or refund you, whichever you prefer. The 14 days is a promise, not a cut-off for fairness.

Renewals

The $19 a year renewal happens automatically until you cancel it in Lemon Squeezy’s customer portal — no email needed, and cancelling never switches the application off. If a renewal is charged and you did not want it, the same 14 days apply: tell us and it is refunded.

Your statutory rights

This policy sits alongside your legal rights as a consumer; it does not replace them. If you are in the UK or EU, your statutory right to cancel a digital purchase applies as normal.