Refunds

SnapTidy is not yet on sale. This policy will apply to purchases from the day it is.

Fourteen days, no questions

If SnapTidy is not what you wanted, email [email protected] within 14 days of your purchase and we will refund it in full. You do not have to justify the request, and we will not try to talk you out of it.

How to ask

Email us from the address you bought with, or include the order number from your receipt. Refunds are issued to the original payment method by Lemon Squeezy, who process our payments. It usually reaches your statement within five to ten working days, depending on your bank.

After 14 days

We will still read your email. If something has gone wrong — the application will not run, a licence will not activate, or it is not doing what this site said it does — tell us and we will put it right or refund you, whichever you prefer. The 14 days is a promise, not a cut-off for fairness.

Your statutory rights

This policy sits alongside your legal rights as a consumer; it does not replace them. If you are in the UK or EU, your statutory right to cancel a digital purchase applies as normal.